At Avant, we’re very proud of the work we do, and the difference they make to our customers’ lives. The highest reward we can receive is positive feedback from customers and their families, which is why we’re so pleased to share these testimonials.
My father’s Care & Support Worker is very caring and because of her support and positive attitude towards him, he is able to remain living at his home address. The Care & Support Worker liaises with my family and if at all unsure discusses with them. They keep my father happy reminding him of his meds and making him lunch and drinks.
The two main Care & Support Workers are excellent. I am very happy with the service.
All Care & support staff are always polite and helpful. I would like to commend Maria for going the extra mile.
The Care & Support Worker that comes is very good and thorough.
We are able to discuss any concerns that we have about mum when we see our Field Based Manager during regular visits and she will follow up with the carers involved. Mum’s recent team of Care & Support staff care for mum really well and continuity of care has made a difference.
I cannot say enough about my two Care & Support Workers. I get excited when they visit and they brighten my day up. They make such a difference to my life.
The Care & Support Worker that looks after my daughter is a great communicator and handles her tasks really well. So grateful for someone looking after her so well.
My father thinks very highly of the Care and Support Worker that cares for him and does such a wonderful job. Her hard work is appreciated.
Our main Care and Support worker fully understands how to deal with a dementia patient like my husband he talks to him in a way that he remembers things. He treats him like his own relative and shows lots of patience with him. Always on time, and very quick and leaves the place very clean.
She comes on emergency shifts and does very good work, cannot complain about anything. Very pleasant with the patient and shows lots of patience with my husband, shows concern about health and cleanliness of the patient. In very short notice she always attends the call with a smiling face.
Our Care and Support worker is always on time or earlier and calls and informs me if for some unavoidable reason she could not be on time. She does very good work and is very friendly with my wife. She spends all the time allocated for her with patience and enjoys making my wife walk.
We were having problems getting my mum to go to the shower, but by the end of our Care and Support workers first week, my mum did not hesitate. My mum looks forward to the visits, and her face is a picture of happiness when her Care and Support worker arrives.
Our Care and Support worker is always polite and happy. Willing and able to do things that make my life easier.
Our Care and Support worker is bright and breezy in the mornings and makes my dad’s day. She is very conversational and stimulates his mind with her jokey manner.
All of the Avant Care and Support workers go beyond helping my dad. They are always on time and always doing extra to assist my dad.
“She is marvellous – she is like a family member listening to me, doesn’t rush with me. It’s sometimes just someone just taking the time with me, which is what Debra does.”