Personal Care & Support at Home
Avant provide care and support you require 24 hours a day, 7 days a week including Bank Holidays. We also provide an “out of hours” service and can provide services at short notice.
We put our customers first every time and their safety is paramount to us. We will protect all our customers from harm by making sure all our care and support workers are fully trained and recognise any signs of abuse.
Our services are flexible and respond to your changing priorities and needs. We help you to stay in control of your own care as far as you are able. That’s why we always listen carefully to what you tell us about how you want to receive your care and support.
Our staff recognise the unique qualities of each customer and see the whole person, not just a list of care needs. We value and respect our customers and the different ways they choose to live their lives.
At the onset, we will work closely with you to devise a plan which will support you to live at home. You will be personally introduced to your team of care and support workers. We can provide you with all the care and support you need in the morning such as bathing, showering, and help with continence care, breakfast, medication and washing up. We can also assist in looking after your pet.
At lunch times, we can make you a meal or assist you to make a meal, help you with any toileting needs and help you take your medication.
In the afternoon, we can take you out to a restaurant or make you a meal. In the evening, we can help you with your evening meal, showering, bathing, medication, closing your curtains and ensuring your house is secure.
We tailor make every plan to suit your needs and ensure that we treat people in a way that we would like to be treated ourselves. We use person centred values in everything that we do.
All our care and support workers and their Managers have a great deal of experience and knowledge of many specific conditions.